These simple rules can reduce risk – they do not, however, guarantee protection against fraud:
- As a rule, do not enter your seed phrase – except when restoring a lost wallet, and typically offline.
- Type URLs manually where possible or use bookmarks – generally do not click links in emails or ads.
- 2FA with an authenticator app (where possible not SMS) for every exchange and every crypto service can reduce risk.
- 'Too good to be true' can be a very strong warning sign. 30% p.a., 'guaranteed returns' or 'exclusive access'? Generally do not engage.
- No investments from DMs – regardless of how nice the person seems or how long you've been chatting.
- No screen sharing with strangers acting as 'advisers' or 'support staff' – and no tools like TeamViewer or AnyDesk.
- Smart contract approvals can be revoked regularly (e.g. via revoke.cash, no recommendation) – old permissions otherwise typically stay active.
- Before depositing money on a new platform, checking the FMA warning list can be sensible (fma.gv.at/investorenwarnungen).
- For larger amounts a hardware wallet is frequently used to reduce certain risks such as drainers or malware.
- When in doubt: don't act. Real opportunities are typically not time-critical – strong pressure can be a clear warning sign.
If it has already happened
It can be sensible to document immediately: wallet addresses of the alleged scammers, transactions, chat histories, screenshots. As a rule, filing a report with the police (Cybercrime unit C4 at the Federal Criminal Police Office) and notifying the FMA can be considered. For larger amounts, engaging a lawyer specialised in IT law can be sensible.